It may not happen often, but providing interpreter services is something that municipal staff members ranging from City Hall to the Police Department to the Library can face. When a need for interpreter services arises, staff will most often apply common sense measures and work to accommodate the citizen quickly and to the best of their ability. But sometimes even these efforts can fail to meet the requirements of the Americans with Disabilities Act (ADA).

Read our recent blog post for more information about ADA obligations and real-life examples of actions that have resulted in some of our members receiving discrimination charges or lawsuits.