We’ve turned the corner on fall, which means it is time to get ready for Old Man Winter. In this issue, we identify some training resources to help prepare your employees, vehicles and facilities for winter.

Elected officials have found that social media provides a good way to communicate with citizens. However, there are risks to be aware of as well. We review some of the legal ramifications associated with social media use and provide suggestions for reducing risks.

No one is happy when a sewer backup occurs. It only gets worse when citizens feel they aren’t being fairly compensated for damages. In 2018, we began offering No-Fault Water Line Rupture and/or Sewer Back-up Coverage to help address that issue. Get the details on this optional coverage.

We are also proud to introduce you to Debbie Coleman, Senior Underwriting Representative. You’ll find out just what her role entails, the value she brings to members, and a little about her time outside the office.

Tami Tanoue, Executive Director